Recently I encountered a problem in one casino - free spins did not arrive. I wrote to support, and in response there were template phrases and zero specifics. It felt like I was talking to a bot. Is there a casino where support really helps and solves issues on the case, and not on the principle of "wait for an answer"?

I understand your experience very well. I have been playing on 1xbet india login for a long time, and their customer support is one of the reasons why I stay with them. Communication via chat - live operators, respond within a minute. Once I had a bug with the machine - the money froze. Not only did they return everything to me, but they also threw a bonus on top as an apology. They speak humanely, without officialese and formal replies